Hyper Touch - Terms and Conditions
By accessing and using the Hyper Touch website and services, you agree to comply with the following terms and conditions. Please read them carefully before making any purchases.
1. General Information
- Hyper Touch is a clothing brand that provides stylish, modern streetwear to its customers. By purchasing from us, you agree to be bound by these Terms and Conditions, as well as any other rules or policies posted on the website.
- The website is owned and operated by Hyper Touch, registered in Muktagacha, Mymensingh, Bangladesh.
2. Order Confirmation
- All orders are subject to availability and confirmation of the order price.
- Once your order is placed, you will receive an order confirmation email. This email is not an acceptance of your order but a confirmation of receipt.
- Hyper Touch reserves the right to refuse any order, including but not limited to orders suspected to be fraudulent or affected by pricing errors.
3. Pricing and Payment
- Prices on the website are listed in BDT (৳) and are subject to change without notice.
- All payments must be made through the available options at checkout, including credit/debit cards, mobile payments, or other accepted methods.
- The customer is responsible for any applicable taxes, fees, and shipping charges.
4. Shipping and Delivery
- Delivery charges are calculated at checkout based on your location and chosen shipping method.
- Hyper Touch aims to process orders within 1–2 business days.
- Delivery times may vary depending on your address. Please refer to our Delivery Policy for more details.
5. Returns and Exchanges
- Returns and exchanges are accepted for defective or incorrect items.
- Requests must be made within 7 days of receiving your order. Items must be unused, in original packaging, and in resalable condition.
- Return shipping costs are the customer’s responsibility unless the issue was caused by Hyper Touch.
6. Product Availability
- We do our best to keep all items in stock. In the case of limited availability or stock-outs, you may be notified of a delay or cancellation.
- We reserve the right to limit quantities per customer.
7. Intellectual Property
- All content on the Hyper Touch website (logos, images, designs, text, etc.) is owned by Hyper Touch and protected by intellectual property laws.
- You may not use, reproduce, or distribute any content without written permission.
8. User Accounts
- You may need to create an account to place orders. You are responsible for maintaining the confidentiality of your login information.
- You agree to provide accurate and up-to-date information during registration and checkout.
9. Limitation of Liability
- Hyper Touch is not liable for any losses or damages resulting from the use of this website or delivery delays.
- We are not responsible for indirect, special, or consequential damages related to the use of our services.
10. Privacy Policy
- We take your privacy seriously. Please review our Privacy Policy to understand how we collect, use, and protect your personal information.
11. Changes to Terms and Conditions
- We reserve the right to change these Terms and Conditions at any time. Updated versions will be posted on this page and effective immediately.
12. Governing Law
- These Terms and Conditions are governed by the laws of Bangladesh.
- Any disputes will be handled under the exclusive jurisdiction of the courts in Mymensingh.
13. Contact Information
- Email: hypertouch8@gmail.com
- Phone: 01625-220798
- Address: Muktagacha, Mymensingh, Bangladesh